Technical Support

Scroll through our Blog if you haven't done so. We have provided solutions to most frequently asked questions that you might find helpful and will save you a lot of headache. Our support hours are 5:30 am until 4:00 pm PST. Often we are available outside of regular business hours so please send us an email and we will respond to you as soon as we can. Email Support: What to include in your email: 1. Please state your assigned user id if you have one 2. State which University you belong to if applicable 3. Include a screen shot of the error or issue you are experiencing 4. A short description of the issue